![]() This is no surprise since numerous usability studies have indicated that it's easier to read shorter, chunked paragraphs online. All the stuff the reporting manager needs is there, but many aren't able to comprehend the meaning or the actions. I think the primary issue is that the message comes in as one giant plain-text paragraph. The content getting "trashed" might cost your company big bucks! This can be a big problem if the person leaving the company had important content inside their OneDrive library. They often do not understand what the message says, or what they're supposed to do. I am frequently asked about the email that goes out to reporting managers when their direct reports leave the company. ![]() I'm the service owner for SharePoint and OneDrive at Juniper Networks, so I'm the go-to person when people have questions or issues with the service. ![]()
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